Privacy Policy

1. Introduction

Crash Connect ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and share your information when you use our website (crashconnect.live) and services, in strict compliance with Florida state laws governing legal and medical referrals.

2. Information We Collect

We collect information you voluntarily provide when opting into our services, which may include:

3. Strict Compliance with Florida Crash Report Laws

Crash Connect operates in full compliance with Florida Statutes § 316.066. We do not illegally access, purchase, or utilize Florida Traffic Crash Reports within the 60-day confidential exemption period unless explicitly authorized by the involved party.

4. How We Use Your Information

We use your data solely to:

• Fulfill your direct requests for connections to qualified Florida medical providers or legal counsel.
• Send transactional SMS/Email communications (appointment reminders, 2FA codes, confirmations) that you have explicitly opted into.
• Maintain internal compliance logs for the Florida Bar and Florida Department of Health.

5. Information Sharing and Referrals

Crash Connect is a routing and connection platform. If you request a referral:

• Your information will only be shared with licensed Florida attorneys or medical clinics that are part of our vetted network.
• No "Ask Us" Deception: We do not operate as a deceptive "Ask Us" hotline. If we are referring you to a specific clinic or law firm with which we have a financial or ownership relationship, that relationship will be explicitly disclosed to you prior to the referral.

6. Data Security (Florida Information Protection Act)

We implement enterprise-grade security (including AES-256 encryption for data at rest) to protect your personal information in compliance with the Florida Information Protection Act (FIPA) § 501.171.

7. SMS Opt-In and Opt-Out

By providing your phone number, you explicitly consent to receive SMS communications from Crash Connect. You may opt out at any time by replying "STOP."